Guidde Reviews

Guidde.com is designed to help remote and hybrid teams capture and organize video content for any software or process. The platform allows users to capture knowledge by recording their screen and voice on any app, or by uploading existing video recordings. These video playbooks are automatically tagged and organized, making them easily shareable with team members, customers, vendors, and partners. Users can create a space to define who has access to the playbooks, control on which apps content is displayed, and connect to channels like Slack. Additionally, Guidde enables users to ask questions with videos, sending them directly to subject matter experts who can respond with informative playbooks. The platform also offers features like auto-labeling of knowledge, personalized playbook presentation, and a search function similar to Google. Content is presented contextually within the workflow, ensuring it's available when and where needed. For product teams, Guidde assists with client onboarding and churn prevention by embedding video knowledge bases in products, allowing for self-service knowledge access and promoting customer engagement.

Guidde.com is beneficial across various industries that rely on software applications for their operations. The platform's AI-driven video documentation capabilities are particularly advantageous for customer support, customer success, presales, and product teams. It aids in onboarding, training, and knowledge sharing, making it a valuable tool for training agencies and organizations looking to enhance their documentation and training materials. Additionally, Guidde's ability to create, edit, and share how-to guides for any software or process can help streamline software adoption and improve engagement and retention rates for businesses of all types.

Guidde's Free plan includes key features such as the ability to create up to 25 how-to videos, record a voiceover, and share content via public links. Users also have access to a Motion and Transitions Library of stock music. This plan is suitable for those just getting started with video documentation and knowledge sharing.

When comparing Guidde to other similar documentation tools, it's noted that while both Guidde and Scribe serve as browser extensions for documenting processes, Guidde does not offer a desktop application and limits the user to 100 steps during process capture. Guidde focuses primarily on video-based documentation, whereas Scribe excels in creating visual step-by-step guides. The user interface of Scribe is described as more user-friendly and intuitive, while Guidde's interface is considered less welcoming and more corporate. In terms of memory usage, Guidde's editor tab reportedly consumes more memory compared to Scribe. Regarding content formats, Guidde allows documentation as videos and step-by-step guides, but Scribe provides additional capabilities such as creating documents known as Pages, which can include a variety of content types. Guidde's free plan has limitations on the number of videos that can be recorded, and its paid plans are considered less valuable for the price, especially with a focus on video content. Another tool, Floik, offers capabilities similar to Guidde and Scribe, but also allows the conversion of step-by-step guides into self-serve demos or explainer videos with customization options. In summary, while Guidde offers certain functionalities, other tools like Scribe and Floik may provide more features, better user experience, or more efficient performance.